Return Policy

RETURN POLICY

Please be sure to confirm the design and print prior to purchasing and check your exact size in the measurement chart. Each item in the online store has its own size chart with detailed measurements, so its the customers responsibility to choose the correct size.

We do not accept returns or exchanges unless the item you purchased is defective. Our items are all handmade and inspected before shipping and the size charts are very detailed.

If you receive a defective item or a different size/print than the one that you have ordered, please contact us at orders@nubiancollection.com with order number, details of the product and defect/problem.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect/problem. If you are entitled to a replacement or refund, we will replace the product or refund the total purchase price, using the original method of payment.